Refund Policy
Transparent terms for a worry-free partnership. Last updated: January 2025.
Overview
At BrainUI Solutions, we strive to provide exceptional services. This policy outlines the circumstances under which refunds are available for our AI apps and packages.
Secure Processing
All payments and refunds are handled via PayPal and LemonSqueezy, ensuring multi-layer security for every transaction.
Purchase Refund Terms
100% Refund
Available if requested before any technical setup or configuration begins.
Partial Refund
Available within 7 days of purchase, if setup has started but source code is not yet delivered.
No Refund
Sales are final once source code is delivered or final deployment is complete.
Important Note: For all eligible refunds, transaction fees charged by payment gateways (PayPal, LemonSqueezy, etc.) are non-refundable and will be deducted from the final refund amount.
Processing Timeline
Request Review (5-7 days)
Our team verifies your eligibility and delivery status.
Bank Credit (10-15 days)
Processing through PayPal/Stripe and your financial institution.
Need a Refund?
Email ravi@brainuisolutions.com with your order ID.